Free standard shipping $100+ · 14-day returns

← Back

Privacy policy

Privacy policy

This privacy policy describes how Le Canvas (operated by LE'CANVAS PTY LTD, ABN 59 123 338 714) collects, uses, and discloses your personal information when you visit lecanvas.com.au or make a purchase.

Personal information we collect

When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the site, we collect information about the individual web pages that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as "Device Information".

When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card numbers, processed by our payment provider), email address, and phone number. We refer to this information as "Order Information".

When we talk about "Personal Information" in this policy, we mean both Device Information and Order Information.

How we use your personal information

We use the Order Information that we collect to fulfil orders placed through the site (including processing your payment, arranging for shipping, and providing you with invoices and order confirmations), to communicate with you, to screen orders for potential risk or fraud, and, when in line with your preferences, to provide you with information relating to our products.

We use the Device Information to help screen for potential risk and fraud (in particular, your IP address) and, more generally, to improve and optimise our site (for example, by generating analytics about how our customers browse and interact with the site).

Sharing your personal information

We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use Shopify to power our online store — you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We may also use third-party services to help us fulfil and deliver your order.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Do Not Track

Please note that we do not alter our site's data collection and use practices when we see a Do Not Track signal from your browser.

Your rights

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact details below.

Additionally, we process your personal information in order to fulfil contracts we might have with you (for example if you make an order through the site), or otherwise to pursue our legitimate business interests listed above.

Data retention

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes to this policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@lecanvas.com.au or by mail using the details below:

LE'CANVAS PTY LTD (ABN 59 123 338 714)
Shop 1, 38 Briens Rd
Northmead NSW 2152
Australia